- What are the shipping charges?
We offer FREE SHIPPING for all orders within India.
For international orders :
- Free Shipping: Orders above USD 500 qualify for complimentary international shipping.
- Standard Shipping: Orders below USD 500 incur a USD 35-USD 50 shipping fee.
- Are there any duties and taxes applicable on my international order?
To ensure a seamless experience for our valued clients, Aangan by Parul covers all applicable import duties and taxes for all international orders (except USA). This means the price you see at checkout is the final price you pay, with no surprise charges upon delivery.
However, for orders within the USA, the shipping process operates under DDP (Delivery Duties Paid) terms. This means import duties and taxes are not included in the product price and may be levied by US customs authorities upon arrival.
- Can I change the shipping address of my order?
Yes, you can modify the shipping address for your order, but only before it is billed or shipped. To ensure a smooth delivery, please contact our Customer Care Team at your earliest convenience. They are available to assist you at +1 (216) 536-7393 or +91 70447 61747.
- When will my order be delivered?
Aangan by Parul offers expedited dispatch within 7-10 business days for in-stock pieces, ensuring you receive your treasures quickly. For those seeking a truly personalized touch, handcrafted custom orders take 10-12 weeks to create, guaranteeing impeccable quality.
- Can I collect my online order from the store?
Yes, you can pick up your online order! Aangan by Parul offers in-store pickup at our Kolkata and Ohio stores.
We’re also available in select multi-designer stores, but locations vary. To find the most convenient pickup option near you, including our store and partner stores, simply call our Customer Care Team at +1 (216) 536-7393 or +91 70447 61747.
- Can I book an order for delivery to more than one address?
No. You will need to place separate orders for different shipping addresses.